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The Phoenix at Albany

4.5 (174 Reviews) 1721 Beattie Rd, Albany, GA 31721

Assisted Living, Memory Care

Ratings & Reviews

Respectful & Friendly
Effective Communication
Cleanliness
Quality of Care
Activities
Meals & Dining
Likely to Recommend

Review by David V.

January 2023

It has great care.

Review by Michelle C.

January 2023

Review by Ryan L.

December 2022

It's a nice place. They have good people that actually care. They are very respectful and kind to me and my mother.

Review by Walter T.

December 2022

Review by Lawrence K.

December 2022

Review by Charlie W.

November 2022

It is well-kept and improving.

Review by Brooks W.

November 2022

The community is a nice place and friendly, and they have good service there.

Review by Tracy L.

November 2022

It is quality care. They take care of their people there.

Review by Elizabeth H.

October 2022

Review by Dot M.

October 2022

Review by Karen C.

October 2022

Review by Matt R.

September 2022

We're pleased with the community. Their staff is constantly asking for feedback on how they can do better. They'll ask how you feel about certain things. They treat him like we would, and you just can't appreciate that enough.

Review by Anonymous

September 2022

We've been in other communities before, and the Phoenix is one of the premier communities that we've encountered. I like it there. I needed help taking care of her, and they do that very well.

Review by Dawn M.

August 2022

No place is perfect, but I think they try as hard as they can. They have an eye towards safety. Mom loves to sit on the porch, even with a heat index of 105°, so they watch and make sure she has enough tea and ice. They'll let her know if she's been outside for too long. They're very conscious in taking care of them.

Review by Anonymous

August 2022

The management staff is friendly and nice. However, the staffing of the CNAs need to be more caring. There needs to be more caring staff.

Review by Mr. and Mrs. B.

August 2022

My cousin has been here for seven years, and up until the last three or four weeks it has been wonderful.

Review by Anonymous

July 2022

It's okay for a place where they assist you in living and caring for yourself. They're sufficient in their care.

Review by Debbie E.

July 2022

We love it. We're looking to put my mother-in-law there, too. It took a load off of me. I was handling her medications and making sure everything was taken care of for her; and now, I don't have to.

Review by Bruce &.

July 2022

They're a 25 out of 5. I've been in and out of communities for over 55 years as a pastor's wife, and I've seen all sorts of places. I've never seen a community more caring, inviting, and well kept than the Phoenix. I've never seen as many activities and interactive events as I have at the Phoenix either.

Review by Walter T.

June 2022

It's a community of acceptance. It's a place where people care. They're not just talk, they show action. As far as a guy that cares about his parent, I, myself, and my sisters sleep well at night knowing he's taken care of. Even though it's assisted living, we know he's in good hands. It was a must that wherever he was gonna go, we felt comfortable walking away. I don't mean walking away completely, I just mean allowing others to care for our Dad. I have visited different communities to where there are some people that should not be working there.

Review by John R.

June 2022

It is very neat, clean, and you can feel safe with your loved one there. They get the proper care.

Review by Michelle C.

June 2022

This one is a ten...a twenty or thirty. I'm serious. I know everyone by name. Please tell everyone, "You couldn't dream up anywhere better to take care of your parent."

Review by Lawrence K.

June 2022

Overall, I think the facility is great. They have a great staff, and they care. It is a great atmosphere for those who need that kind of care for their family members.

Review by Anonymous

May 2022

The community does a good job overall taking care of your loved ones. It has a fair value and offers many activities, I would recommend it.

Review by Anonymous

May 2022

My mom is comfortable here. It is not perfect, but she is getting taken care of in a manner that I approve of. You are not going to find any facility that is perfect. You have to go and look, and decide for yourself.

Review by Anonymous

April 2022

They're very caring and they take great care of loved ones. The quality of care is great and they are very caring and compassionate there.

Review by Dot M.

April 2022

This is not a social club. It is for helping the individual and their needs. Most of the people think it is for social time.

Review by Hans P.

April 2022

It's a great community, they have so many activities and they really care about you. They treat you with kindness and the staff are very well trained.

Review by Karen C.

March 2022

My mother is very happy in this community, and it has a welcoming environment.

Review by Anonymous

March 2022

They take good care of my daddy and seem to really care about him. They give him the attention he needs and I feel good about having him there.

Review by Bennie D.

March 2022

The community is always clean, and the staff there are friendly and helpful.

Review by Shannon C.

February 2022

No comment.

Review by Dawn M.

February 2022

There is a newer building in Albany, but it feels more institutional. There is a cozier feeling here. They have a lot of employees that genuinely enjoy and care about the residents. It is a warmer place.

Review by Bruce &.

January 2022

They are going to get quality care, and an opportunity for good social experiences. The staff is tender and caring.

Review by Elizabeth "Anne" M.

January 2022

They are well-supervised, and that is very important in memory care. they never leave the area alone. They are secure in the facility. They can walk around the facility. They have chair-rails where they can walk, which is nice. They keep things off the floor. They wash her clothes and put them away. It means the world to me knowing she is cared for here.

Review by Mr. and Mrs. B.

January 2022

They take care very good of our loved ones.

Review by Deborah C.

January 2022

They have a friendly staff that cares about the residents. They will work with you in any way possible to help with your needs.

Review by Andrew "andy" S.

December 2021

It is a good place.

Review by Carla O.

December 2021

It is a very warm and welcoming environment.

Review by Anonymous

December 2021

The staff is good, it's convenient, and it's nice. The rooms are also nice.

Review by Butch W.

November 2021

The administrators and staff are all kind and responsive. They show a genuine care for the residents.

Review by Anonymous

October 2021

They are very caring, and it is clean and tidy. They really try to do a great job with the residents.

Review by Anonymous

October 2021

It is a good place and they look after loved ones. It is a good environment.

Review by Karen C.

September 2021

I am happy with how my mom is treated.

Review by Anonymous

September 2021

All the staff are very experienced and pleasing.

Review by Debby H.

August 2021

Because of the emergency call buttons not working, this is a serious concern and should have top priority. I would've moved my mother if it wasn't for her wanting to stay. She doesn't like change at all, so I didn't want to make things harder for her.

Review by Pam C.

August 2021

It's an incredible place, I would recommend it to anyone!

Review by Anonymous

August 2021

I would explain it is going to take a while because of transitioning but we are happy with the facility.

Review by Dawn M.

July 2021

There is a new facility here in Albany, and I think the staff at Phoenix is just as good or better. However, our building needs a lot of maintenance.

Review by Bruce &.

July 2021

I would rate this a 10 or a 12. The staff and the residents with how they treat each other is great.

Review by Jane A.

July 2021

If someone need somewhere to go live, it would be a good place to go.

Review by James J.

June 2021

I would highly recommend it. The quality of care that my mother has received. They have been great with her.

Review by Andrew "andy" S.

May 2021

The only reason I wouldn't recommend it to someone is if I didn't think they could afford it. It is quite expensive.

Review by Butch W.

May 2021

They have a really good program for activities for the residents. Teresa does an excellent job. The staff is friendly, and they did an excellent job at avoiding the COVID crisis. There was no huge outbreak or loss of life.

Review by Gayle M.

May 2021

They have been extremely nice and cooperative with me. My mother has been happy there, and I do recommend.

Review by Anonymous

April 2021

I feel like my parents are safe at The Phoenix at Albany. I don't have to worry about them if I go out of town. My parents do love the staff even though we have had a bump in the road. The staff really are good to my parents.

Review by Anonymous

April 2021

Post covid I would have recommend them to anyone. The biggest deal about The Phoenix and anything else in the area is that they kept the community safe and Covid free. They had lower numbers than any other facility in South Georgia. Pre covid my dad asked to move him multiple times because he did not like it there. I believe that they have showed me during the pandemic how much the residents mean to them and the fact that no one got sick was amazing. My dad does not like a lot of the staff and how they deal with issues around the facility. Once they hire more people and the building starts to open again, I think it will be much better. They have a few things that they need to work on before I would be able to recommend them.

Review by Elizabeth H.

April 2021

The staff is very nice and accommodating, and my mother is happy there. The way they take care of her is great.

Review by Anonymous

April 2021

If you are comparing to what we have available I would cautiously. They better stay involved and prepared to hire a sitter on top of the price that is already being paid.

Review by Joanne A.

April 2021

I have had a very good experience, and I enjoy coming in here to visit him. They have not limited me to when I can come and visit. It is great.

Review by Elizabeth T.

April 2021

I do not think I would recommend them to anyone. I do not believe that they are upfront about situations and honest about things and I think they got my Dad in and wanted to get rid of him right away. They charged me for a whole month when he was only there for 27 hours. I do not think they understand how hard it is for families to have to pay so much and not get anything in return. Their customer service was horrible and I am very happy that my Dad moved into a new facility. They need to hire people who have experience and know what they are doing. They also need staff who are nice and like to work with families of the elderly.

Review by Nancy P.

March 2021

I would recommend the Phoenix because the quality of care that they provide for the residents. They have done everything that they said they offer when we first moved there.

Review by Anonymous

March 2021

I probably would recommend them, but when they were shut down things went bad. My mother is 90 and walks everyday. They did not let her outside of the building to even walk on her own I tried telling them they needed to let her out in the court yard and they wouldn't let it happen. I understand there was a shut down, but they could have gotten creative. I almost went to corporate and moved her out but they have opened back up now. All in all they do a great job with the care they provide and they try to do the best that they can.

Review by Cheryl C.

March 2021

I do pet therapy and I have been visiting with my therapy dogs for 10 years to that facility. I think it is probably in the best shape that I have seen it. It has always been a well respected facility.

Review by Anonymous

March 2021

I would tell them that from what I have seen, it is a good, clean place, and the staff are willing to help. It is also a convenient location.

Review by Anonymous

March 2021

It is likely that I would recommend them. Sometimes they have a lot I can tell they need to work on when it comes to care and hygiene. If they worked on caring for the residents more then I would rate them higher.

Review by Anonymous

February 2021

I think that they do a good job and my mom seems to be adjusting to the facility. I think they have a few things that they need to work on. Once she transfers me to the care staff I seem to never get though and they do not know how to work the phones. Once they work on these specific and important things, then I would be more willing to recommend them. They seem to have a hard time keeping staff and the people who work there are constantly changing. I know there are a lot of people who have been there from the beginning, and those staff members are the best. They have a lot of care staff who work very hard and have a great relationship with my mom. They need to work on improving with their communication and the food quality.

Review by Debby H.

February 2021

Groups of the staff are very caring to the residents. They do try to accommodate them to the best of their ability. I understand that there is not any perfect situation. No matter where you are, there are going to be issues that can be improved upon. Amy is doing a great job bringing people in, because at one point they only had 18-19 residents, so she is working to get new residents in. It is important to have full capacity.

Review by Pam C.

February 2021

The communication is wonderful, and they do a really good job. I am very very pleased.

Review by Cynthia D.

January 2021

The staff takes very good care of the residents. They are kept active in doing things, and it is a friendly and homey place to be.

Review by Horace B.

December 2020

They do a great job taking care of my Dad. They are very friendly and seem to really care about their residents.

Review by Dawn M.

December 2020

I am likely to recommend for the staff. I have concerns about the building itself. There was damage from a hurricane, and there are still tarps on the roof. There is mold in her apartment. There are window units instead of central air. They need to step up on upkeep.

Review by Bruce &.

December 2020

They have very engaging staff and very clean facilities. They are also good about providing varying activities. I can not say much about the food because I have not eaten there in a while. I have been in and out of all kind of facilities as a pastor's wife, and I have never experienced one with the quality of care here at the Phoenix.

Review by Anonymous

December 2020

I am sure there are places that are a whole lot worse. It is quite expensive, and the level of care is better there than other places.

Review by Paula M.

December 2020

I think it is a great facility. It is more "homey" than a lot of places around us. I think it feels like family and everyone is very nice and friendly. I have recommended to a bunch of my friends and will continue to. I am so happy with the Phoenix and everything that they do for my Mom.

Review by Anonymous

November 2020

Generally speaking they do a good job and keeping everyone safe and taking care of the Residents. My mother is happy living there and I think it is the best place for her. Their activities are great and they seem to always have things for them to do. Their staff members are all very inviting when you walk in the door and they are willing to help when needed. I like the look of the facility on the inside and how nicely it is decorated.

Review by Anonymous

November 2020

The problem is that there is no competition. I recommended it to everyone I knew a year ago, but right now I am not that satisfied.

Review by Jane A.

November 2020

I think they take great care of her. She enjoys all of the activities that they have and she always seems to be doing something. The food is great and has all of the things she likes. I like how the management team are on top of their duties and they keep the facility looking clean. My Mom has met a lot of friends there and has created a family bond with the staff members. We wouldn't want her to be anywhere else.

Review by Jann H.

November 2020

I believe that it is a good value for the charges and the staff is very caring. They do a great job taking care of the residents and everyone is very friendly.

Review by Phil & Stephanie T.

October 2020

I think it is a great choice for Albany, Georgia.

Review by Anonymous

October 2020

The staff is nice and respectful. They are all very attentive and do what I need them to. I have heard from a lot of my friends here that they like the activities that they put on.

Review by Anonymous

September 2020

Review by Donald B.

September 2020

Their are not that many options so I would recommend them.

Review by Anonymous

September 2020

They need a better quality of staff and a more caring staff. They need to do their job on a regular basis and take care of the residents.

Review by Kelli G.

September 2020

I am satisfied with the safety and the care given.

Review by Keith H.

September 2020

I would recommend my family, because the location is great and it is a pretty place to live. The apartment is pretty and well furnished. They make sure to clean my room often and come when I ask them to. I like all of the staff members that take care of me.

Review by Louis G.

September 2020

They are the second best facility in Albany with care and cost combined.

Review by Anonymous

August 2020

If we could go in there and see my Mom I would feel better about it. I think they have done the best they can given the circumstances.

Review by Debby H.

August 2020

Yes, I would recommend to anyone looking. I think they are operating under a lot of different issues right now because of the virus. Becky which I loved is no longer there. I think the facility is hurting a lot because she left. The change of health has also been a big issue. My moms favorite Nurse left. Kay, the nurse that has stepped up has done an amazing job. She has done a great job getting therapy for my mom and helping her when she falls. I can not say enough good things about Kay and how happy I am to have here there for my Mom. I can not care for my mother which is why this is the best place for her. My mom loves Kay as well.

Review by Anonymous

August 2020

Yes I would recommend. When Mrs, Becky was there everything ran great and very smoothly. I have not had one complaint with the facility.The facility has amazing staff that take great care of the residents.

Review by Nancy P.

August 2020

There is not a lot of choices in this town, so this is probably the best one.

Review by Mr. and Mrs. B.

August 2020

They have always been so nice to our patient there and us. The last time she was in the hospital, they really stepped up to the plate.

Review by Cynthia D.

July 2020

Yes, I would recommend to anyone looking at senior facilities. It is the best place i have ever seen. The staff are all amazing. They are all very friendly and are willing to do anything for the residents. They have the best activities and make sure that they get out of their rooms and make time for socializing.

Review by Frances D.

July 2020

Yes I would recommend. I think it is an amazing place to live and they treat me great. The staff are always happy and its a great place to live when you're alone. I live alone and I feel like I have a family here that loves me.

Review by William (Billy) W.

July 2020

It is better than most places, but they gave a lot of things to work on. I think a lot of there staff members are talented and treat my dad with respect.

Review by Anonymous

June 2020

I can't think of any improvements.

Review by Horace B.

June 2020

It's a great place to take your loved ones. They take good care of the residents.

Review by Dawn M.

June 2020

There's another community in the area, but it feels institutional. The Phoenix feels very homey and the staff make it feel that way, especially Theresa. People really go out of their way to make them feel comfortable.

Review by Bruce &.

June 2020

I've been in and out of communities all over the south east and I've never been to one that is as nice, kept up with, and hospitable as the Phoenix at Albany.

Review by Nelson R.

June 2020

They exceed my expectations.

Review by Susan R.

May 2020

The Phoenix at Albany is like a family. Everybody cares very deeply about the residents, which showed during COVID-19 because they went above and beyond to protect them, and I was really pleased.

Review by Anonymous

May 2020

I feel like the quality of care is above average at The Phoenix at Albany, but I would tell others that they might want to look at other facilities for comparison.

Review by Anonymous

May 2020

They do a great job.

Review by Anonymous

May 2020

I have recommended it so yes.

Review by Enid C.

April 2020

I think that the staff really care, and they want to try to make the residents comfortable. They try to find out what they like and don't like. I think that it is safe, and I like the atmosphere and the workers.

Review by Paul P.

April 2020

My wife would say that it is great.

Review by Phil & Stephanie T.

March 2020

The Phoenix at Albany is a very clean place, and they have really nice employees that seem to care and are very good. They do laundry, clean the rooms, the food is good, and there are plenty of activities. I already have recommended The Phoenix at Albany to others.

Review by Angela F.

March 2020

They're very friendly, there's a good environment, it's clean, there are good meals, and the staff is nice.

Review by Jan D.

February 2020

I definitely already have and will continue to recommend it to others. The staff is so caring and the atmosphere cannot be beaten.

Review by Jann H.

February 2020

I'd like to see less turnover in worker level staff, management is okay and medical staff is good, but there is high turnover rate in other staff.

Review by Leah M.

February 2020

Generally, it is very accommodating, the only problem we've really experienced is the food. Breakfast is not real good. For example, today they had fish and grits and my mother said "Normally you can barely eat the grits, they're not warm and they're watery."

Review by Cathy M.

February 2020

My mother is not cleaned sometimes, and they could try to entice her to do things (such as showering or getting cleaned up). One of the ladies has called me or told me when she refuses, but they should clean her at least every other day. One day I took her to a dentist on a Tuesday and went back on Friday and she had on the same clothes and the same Depends (from Tuesday).

Review by Kelli G.

February 2020

I feel good about my parents being there. I like the environment and safety and care provided for my parents.

Review by Cynthia D.

January 2020

The people are friendly, they care what happens, they have a lot of activities, they try to keep the residents busy, and I can always find an administrator or someone that is in charge if I need to.

Review by Gayle M.

January 2020

The kindness and the compassion of the people that work there.

Review by Allison H.

January 2020

I feel like The Phoenix at Albany is the best place that our area has to offer.

Review by Bruce &.

December 2019

My personal experience. I have seen tons of assisted living homes and I have never encountered one as excellent as The Phoenix. The staff, food, everything.

Review by Dawn M.

December 2019

I encourage others to tour and participate in activities to see what they think about The Phoenix at Albany.

Review by Mr. and Mrs. B.

November 2019

I think the prices are raising too much.

Review by Anonymous

November 2019

Making sure the staff is familiar with each patient, especially the Alzheimer's patients. This is mainly making sure the med techs are familiar with the PRN's being given to my mother.

Review by Betty S.

November 2019

There are several things that could be improved. They don't have enough staff to take care of the residents that are there. I don't know if they are overworked, but they need more people working there to take care of the residents.

Review by Anonymous

October 2019

Just from the way they have interacted with my aunt, me, and our other family members.

Review by Anonymous

October 2019

While there are improvements that need to be made, this is the best community in our area.

Review by Don M.

October 2019

Absolutely, I would recommend The Phoenix at Albany. I have been to 3 different ones, and this one is significantly better than anything I have seen .

Review by Kent S.

September 2019

I generally tell friends and family the same information I just gave you. They have also taken all this and have made the staff part time. There was a staff member that said she worked to support her family, and they only gave her 9 hours for the whole week. It would be different if they had no work force available, but there is work force available so they should have more than 9 hours if they want.

Review by Anonymous

August 2019

They are short staffed and I think that that would solve a lot of issues if they got this resolved.

Review by Anonymous

July 2019

I would tell friends and family that it is a pretty decent place and better than some I have seen.

Review by Cynthia D.

July 2019

It is a place that people care about the people that are here.

Review by Anonymous

July 2019

I recommend them all the time.

Review by Anonymous

July 2019

No comment.

Review by Allison H.

June 2019

We've been extremely happy this past year and a half at The Phoenix at Albany. My mother likes it there and we know that she is safe. I'd recommend them to friends and family.

Review by Angela F.

June 2019

We've already recommend The Phoenix to several people. They're very friendly and meet my expectations the majority of the time.

Review by Bruce &.

June 2019

I'm a minister's wife and have been in numerous communities, and I've never been in one that administers the quality of care that The Albany provides. The staff is engaging and interacts with residents according to their personalities. The community is always clean and comfortable. They're very welcoming.

Review by Anonymous

June 2019

They're pretty nice and it's a clean community. I'd recommend The Phoenix at Albany.

Review by Leah M.

June 2019

We've been very satisfied with everything at The Phoenix at Albany.

Review by Dawn M.

May 2019

The Phoenix at Albany has a caring atmosphere. We're in a tornado alley and I know that my mom is safe with them. I would recommend them to friends and family.

Review by Donald B.

May 2019

I feel very comfortable with where my mother is and how she's being taken care of at The Phoenix at Albany. I've recommended both the assisted living and memory care sides to friends and family.

Review by Steven W.

May 2019

I would recommend The Phoenix at Albany to friends and family.

Review by Karen T.

May 2019

The Phoenix at Albany has been wonderful. I work out of town, so I appreciate that they're good about communicating with me and they don't hesitate to contact me. I don't have to be concerned about my mom. I feel comfortable with her being there. I would recommend them to friends and family.

Review by Nancy P.

April 2019

We've been satisfied with mother's care at The Phoenix at Albany. We'd recommend them to friends and family.

Review by Jann H.

April 2019

Comparative to other communities, The Phoenix at Albany is a good choice. It's a good size community for folks to know each other. It's not too big, not too small. I would recommend them to friends and family.

Review by Sandra B.

April 2019

I would recommend The Phoenix at Albany because of their high quality of care.

Review by Anonymous

March 2019

It's a great community with good staff that support each other and work with the resident's personalities to match them with other residents.

Review by Anonymous

March 2019

I would definitely recommend them for their memory care unit and probably give that a 4, but at this point I wouldn't recommend the assisted living side until they made some major improvements.

Review by Anonymous

March 2019

The Phoenix at Albany does a great job and I would certainly tell anyone to give them a call and take a tour of the community if they are needing to find a place to care for their loved one.

Review by Bill E.

March 2019

My mom is at The Phoenix at Albany because she has so many friends that are also residents. I appreciate their ability to work with me.

Review by Anonymous

March 2019

I've seen 4-5 communities and Albany is among the best.

Review by Gordon G.

February 2019

The Phoenix is a good place that takes good care of people.

Review by Kenneth D.

January 2019

The community staff is friendly and involved and seem to really care for the residents. The upper management also takes a genuine interest in making sure the residents are well cared for.

Review by Anonymous

January 2019

There are some good people and I have hopes they will get better, but the community has gone down hill since my loved one has been there. I wouldn’t recommend them due to all of the issues stated.

Review by Cynthia D.

December 2018

Definitely, they are very good to us.

Review by Anonymous

December 2018

My mother is happy there so that's the main reason that we have overlooked some of the issues. They are very proactive, and I was very pleased with their response with the hurricane even though it was worse than they anticipated. They prepared by bringing in generators and boarding up the windows. I was very happy with this.

Review by Charles G.

December 2018

It's probably the best senior living facility around here.

Review by Gayle M.

December 2018

It's a caring and compassionate place!

Review by Anonymous

November 2018

I would like to see stronger management in general.

Review by Bruce &.

November 2018

Review by Dawn M.

November 2018

Review by Lisa L.

October 2018

It's a nice place to live. There's always something for the residents to do. It's a good place for my dad to be. I would recommend The Phoenix at Albany.

Review by John C.

October 2018

Overall, we're quite satisfied with The Phoenix at Albany. My mother is happy there. I would recommend them.

Review by Jann H.

October 2018

I've been to seven other communities, and I am most satisfied with the overall care at The Phoenix at Albany. The staff is friendly and professional. The activities director is very proactive and encourages my mother to join.

Review by Sandra B.

October 2018

I understand not wanting to liable for wound care but if there are nurses, why can't they change bandages?

Review by Anonymous

September 2018

The staff is kind and courteous. It's a hard job to keep everyone satisfied but they succeed. I would definitely recommend The Phoenix at Albany.

Review by Anonymous

September 2018

I've already recommended The Phoenix at Albany based on the friendliness of the staff. They take time to take care.

Review by Anonymous

August 2018

Would like to see a more diverse resident population.

Review by Tara O.

August 2018

I'd recommend it because it is very nice.

Review by Anonymous

August 2018

If a future resident is mobile, it would be great. People need to be an advocate for their loved one to make sure everything is the way its supposed to be, or things will get lost in translation.

Review by Allison H.

July 2018

My mom has greatly improved since coming to the Phoenix five months ago. She has dementia, and if she wasn't at the Phoenix, I don't think that she would be on as good of a mental level as she is now. My family attributes her doing so well to being at the Phoenix. Here, she's active, she eats three meals a day, and she's spending time with other people.

Review by Anonymous

June 2018

My mother has been there for years, but the community has gone down hill since we first brought her. I don't like that we can't use the door that goes from the memory care unit to the outside. I also don't like that they use the front porch of the memory care unit for storage. It would be nice to be able to use it.

Review by Charles G.

June 2018

They have the best facility around.

Review by Ellen B.

May 2018

It's the food thing. But it is the right place for him because he cannot see, and they do cater to him and bring activities in for him. Having the activities is very important to him.

Review by William R.

May 2018

They've done a good job for several years taking care of my mother even when it wasn't Phoenix and it was Morningside.

Review by Anonymous

May 2018

It is a family. They all know the residents, and once you get in there, you get to know them. Theres always room for improvement, like orienting the new resident to the goings on of the community and some more activities.

Review by Mr. and Mrs. B.

April 2018

The facility is nice, my aunt feels like that is her home now and that is saying a lot. We feel like we go and visit her at her home now too and it has been a very good experience for her as a transition from her own home. They do a great job at keeping them busy and their minds occupied which is very important. They also offer good exercise and encouragement to get up and be active during the day. I think activities are very important for their minds to stay sharp!

Review by Dawn M.

April 2018

Because my mother is as happy as she is - the atmosphere they create for the residents is the root of this.

4.5 (174 Reviews)

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