PRIVACY POLICY

CareQuality, LLC, doing business as SAVANT (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile applications ("App"), website (https://getsavant.com), and related services.

By using our App and Services, you consent to the practices described in this policy.

INFORMATION WE COLLECT

We collect the following types of information from users:

Information You Provide to Us

Account Registration: Name, email address, and password when you sign up for our services.
Profile Information: If you create a profile, we may collect additional details such as profile images, preferences, or settings.
Client Information: For our business clients, we collect employee and company contact details for communication and service delivery.
Feedback and Support: When you contact us for support or provide feedback, we collect relevant details to respond to inquiries.

Information Collected Automatically

Device Information: IP address, device type, operating system version, and unique device identifiers.
App Usage Data: Features accessed, session duration, and user interactions.
Cookies & Tracking Technologies: We use cookies, beacons, and similar tracking technologies to improve our services.
Location Data: If granted permission, we may collect location data for relevant service functionalities.

Information from Third Parties

Third-Party Sign-In Data: If you log in using Google, Apple, or other authentication providers, we may receive account-related information.
Analytics Data: Data collected from Google Analytics, Firebase, or similar services to understand app performance and usage patterns.

HOW WE USE YOUR INFORMATION

We process your information for the following purposes:

To Provide Our Services: Enable account creation, manage access, and deliver core features.
To Improve the App Experience: Analyze user behavior to optimize performance and user engagement.
To Communicate With You: Send service updates, security notifications, and customer support responses.
To Ensure Security & Prevent Fraud: Detect and mitigate potential threats and unauthorized activities.
To Comply With Legal Obligations: Adhere to data protection regulations and industry standards.

HOW WE SHARE YOUR INFORMATION

We do not sell personal information. However, we may share data under these circumstances:

With Service Providers: Third-party vendors who assist with hosting, analytics, customer support, or operational services.
For Legal Compliance: If required by law or government authorities.
With Your Consent: When users explicitly authorize data sharing (e.g., connecting third-party apps).

USER RIGHTS & OPT-OUT OPTIONS

Access, Correction, and Deletion Rights

Users may request access to or correction of their personal data by contacting support@getsavant.com.

You may request deletion of your personal data, and we will process the request within 30 days, unless legally required to retain certain information.

Opting Out of Marketing Communications

You can opt out of promotional emails by selecting "unsubscribe" in our emails or emailing support@getsavant.com.

Opting Out of Data Collection & Analytics

Opt out of Google advertising tracking via Google Ads Settings.
Opt out of Apple tracking via Settings → Privacy → Tracking on iOS.

Opting Out of Cookies

Modify browser settings to reject cookies or manage preferences.

DATA RETENTION POLICY

We retain personal data only as long as necessary for service operation, legal compliance, and security measures.

User data will be deleted upon account closure, subject to legal and security retention policies.

SECURITY MEASURES

We implement industry-standard security practices, including encryption, secure data storage, and access controls.

No method is 100% secure, but we actively monitor systems for vulnerabilities and threats.

THIRD-PARTY SERVICES & EXTERNAL LINKS

Our app may integrate with third-party services (e.g., Google, Apple, analytics providers).

We are not responsible for third-party privacy practices. Users should review their policies before using linked services.

UPDATES TO THIS POLICY

This policy may be updated periodically to reflect changes in regulations or business practices.

Users will be notified via email or in-app notifications if significant changes occur.

CONTACT INFORMATION

If you have any privacy-related questions or concerns, contact us at:

Company Name: CareQuality, LLC d/b/a SAVANT
Email: support@getsavant.com
Website: https://getsavant.com

Effective Date: February 21, 2025

Last Updated: February 21, 2025